Head-to-head review

ActiveCampaign vs Zoho CRM

Zoho CRM and ActiveCampaign both serve crm teams — Zoho CRM rates 4.1/5 (6,800 reviews), ActiveCampaign rates 4.5/5. Pick Zoho CRM for Cost-conscious SMBs; ActiveCampaign for E-commerce marketers.

Zoho CRM and ActiveCampaign both serve crm teams — Zoho CRM rates 4.1/5 (6,800 reviews), ActiveCampaign rates 4.5/5. Pick Zoho CRM for Cost-conscious SMBs; ActiveCampaign for E-commerce marketers.

Pricing at a glance

ActiveCampaign
Marketing automation
Zoho CRM
CRM
Starting price
$15/mo
$14/mo
Free tier
✓ Yes
Trial
14 days
15 days
G2 rating
4.5 (10,300)
4.1 (6,800)
Best for
E-commerce marketers, Lifecycle marketing teams
Cost-conscious SMBs, Teams using multiple Zoho apps
Top pros
  • + Best automation builder
  • + Strong deliverability
  • + Predictive content & sending
  • + Unbeatable price-to-feature ratio
  • + Zoho One bundle is genuinely useful
  • + Generous free tier (3 users)
Top cons
  • UI density takes adjustment
  • Higher tiers required for CRM features
  • Learning curve
  • UI feels older
  • Support response times vary
  • Customization can be fiddly

Strengths by product

ActiveCampaign — strengths

  • Visual automation builder
  • Predictive sending
  • Site & event tracking

Zoho CRM — strengths

  • Pipeline management
  • Email integration
  • AI assistant (Zia)