Head-to-head review

Brevo vs Zoho CRM

Zoho CRM and Brevo both serve crm teams — Zoho CRM rates 4.1/5 (6,800 reviews), Brevo rates 4.5/5. Pick Zoho CRM for Cost-conscious SMBs; Brevo for Cost-conscious SMBs.

Zoho CRM and Brevo both serve crm teams — Zoho CRM rates 4.1/5 (6,800 reviews), Brevo rates 4.5/5. Pick Zoho CRM for Cost-conscious SMBs; Brevo for Cost-conscious SMBs.

Pricing at a glance

Brevo
Email marketing
Zoho CRM
CRM
Starting price
Free
$14/mo
Free tier
✓ Yes
✓ Yes
Trial
15 days
G2 rating
4.5 (2,200)
4.1 (6,800)
Best for
Cost-conscious SMBs, Multi-channel marketers
Cost-conscious SMBs, Teams using multiple Zoho apps
Top pros
  • + Unlimited contacts on free tier
  • + Multi-channel in one bundle
  • + Transactional email included
  • + Unbeatable price-to-feature ratio
  • + Zoho One bundle is genuinely useful
  • + Generous free tier (3 users)
Top cons
  • Reporting is basic
  • Automation is simpler than ActiveCampaign
  • UI is functional, not delightful
  • UI feels older
  • Support response times vary
  • Customization can be fiddly

Strengths by product

Brevo — strengths

  • Email & SMS
  • Marketing automation
  • Transactional API

Zoho CRM — strengths

  • Pipeline management
  • Email integration
  • AI assistant (Zia)