Head-to-head review

Updated Jun 2026

HubSpotvsMicrosoft Dynamics 365

crm

HubSpot

All-in-one CRM, marketing, and sales platform.

4.4/ 5 G2
Free tier
VS

crm

Microsoft Dynamics 365

Enterprise CRM + ERP, tightly woven into Microsoft 365.

4.2/ 5 G2
from $65/mo
Quick verdict
HubSpot
4.4/ 5 G2
Marketing-led SMBs
Free tier
Microsoft Dynamics 365
4.2/ 5 G2
Enterprise
from $65/mo

HubSpot and Microsoft Dynamics 365 both serve crm teams — HubSpot rates 4.4/5 (11,200 reviews), Microsoft Dynamics 365 rates 4.2/5. Pick HubSpot for Marketing-led SMBs; Microsoft Dynamics 365 for Enterprise.

When to pick each

HubSpot vs Microsoft Dynamics 365: at a glance

HubSpot — strengths

  • Contact & deal management
  • Email marketing & sequences
  • Workflow automation

Microsoft Dynamics 365 — strengths

  • Sales pipeline
  • Customer service
  • Power Automate

CRM

When to pick each

HubSpot is ranked in our CRM category hub with pipeline diagnostics, TCO scenarios, and head-to-head matrices for Microsoft Dynamics 365 and other stacks.

Showdown

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Team size
50
Current monthly spend
$8,000
Primary pain point