Alternatives roundup

Top Microsoft Dynamics 365 alternatives

Microsoft Dynamics 365 isn't the right answer for every team. Dynamics 365 is the Microsoft answer to Salesforce — modular sales, service, marketing, and finance applications that integrate natively with Teams, Outlook, and Power Platform. Here's what to consider instead.

Salesforce

Enterprise CRM with infinite extensibility.

Salesforce is the world's most extensible CRM — sprawling, powerful, and built for organizations that need bespoke workflows at scale.

HubSpot

All-in-one CRM, marketing, and sales platform.

HubSpot brings sales, marketing, and customer service teams onto one platform with a generous free CRM and powerful automation as you scale.

Zoho CRM

Affordable, full-stack CRM for cost-conscious teams.

Zoho CRM packs an enterprise feature set at SMB prices — and slots cleanly into the Zoho One bundle of 40+ business apps.

Pipedrive

Visual sales CRM built for closers.

Pipedrive is laser-focused on the pipeline view — drag-and-drop deals, simple automation, fair pricing. Designed by salespeople, for salespeople.

Freshsales

AI-powered sales CRM by Freshworks.

Freshsales pairs a clean modern UI with built-in Freddy AI for lead scoring, deal insights, and email coaching.

Close

Inside sales CRM with built-in calling, SMS, and email.

Close is the CRM for high-velocity inside sales — power dialer, SMS, and email cadences live inside the same tool.